Review for The Traymore Apartments

This apartment building is a couple of blocks into the more unsafe area of New Haven--there have been a few muggings in the neighborhood, including a tenant of the building (a fellow student) being grabbed from behind by the neck at the front door of the building and robbed. There is no parking through the building, and there is limited street parking on Chapel only without a paid New Haven permit.

The apartments are relatively spacious, but have maintenance problems. My unit has a refrigerator that does not fit in the space for a fridge in the cabinets, so the fridge sits in the dining area and there is a vast empty space in the corner of the kitchen. The cabinets have been repeatedly painted over and often stick when the doors are closed because of the thickness of the paint. We have had long-term problems with the bathroom sink draining, and although maintenance has tried to fix it a couple of times it has not solved the problem. Last year there was extensive water damage due to a leak in the pipes in the walls, and despite ripping out significant portions of our wall as well as our upstairs neighbor, it does not seem to have been solved, as the paint is peeling again in the bathroom.

The temperature control in the building is quite poor. There is a water pipe or some other source of heat running through the walls, including a bedroom closet, that make the apartment considerably warmer. Some ventilation, at least outside of the summer, can be achieved by opening all the windows, but the neighborhood, especially Chapel, is extremely noisy and opening windows means a lot of traffic noise and, late at night, pedestrians and people in the neighborhood yelling.

There are washers and dryers in the building, but only three of each, and they have had frequent, long-term maintenance problems meaning only two are usable at a time (and in a building of this size, the machines are very often in use and unavailable). Additionally, the machines only accept a card that can only have money loaded onto it in the C.A. White management office during business hours. In three years, my card has malfunctioned and had to be replaced twice.

Noise from neighbors to each side is not too bad, but I hear just about everything from our upstairs neighbor--steps, doors, and sometimes voices.

The management company is extremely unpleasant. They have been very difficult to deal with and whenever problems have been presented have been quite rude. They do not follow the landlord-tenant law regarding entry into the apartment, and have been entirely unapologetic when that is pointed out.