Review for Brook Run Apartments

Applying to live in Brook Run was the most stressful and tedious process I have ever been through! I had arranged for an appointment to see a three bedroom unit. When I arrived they had no record of my appointment and no unit to show me. It was a nightmare. Once I finally saw an apartment I was horrified. The place was a disaster! There were stains on the carpets, the walls were at least three different shades of "white", the appliances were older than me, the one shared bathroom on the second floor was so small that no more than one person could possible fit. The application process was awful. I was given a unit only to be told that it has already been rented to someone else on two separate occasions. I eventually had to find housing else where because of the run around I received. I was highly disappointed my the unprofessional manner in which this rental company handled my business.

If you have Janice as your agent, turn around and walk out the door. She is completely unprofessional.