Review for Brookside Apartments

Management does not enforce the leash law here, nor do they enforce pet owners to clean up after their pets. There is fecal matter all over the grounds and nothing is done about it. Someone recently let their dog have a bowel movement in the inner hallway of the lobby and did nothing about disinfecting the offending area. They did send someone down to pick up the fecal matter, but they did nothing about the bacteria in the carpet and air. They say they enforce it, but unless they catch your dog red-handed, they won't do a thing about it.

They also do not enforce handicapped parking. I have requested multiple times that they include a message in their newsletter that handicapped parking spaces should only be used by those with a disability placard or plates, but they have not included it in their letter. So handicapped people are pretty much on their own and have to fight able-bodied residents for their right to park in their assigned spots.

The management refuses to mediate between residents regarding loud noises or parking issues and instead of sending offending residents notice, they suggest the bothered resident report the issue to the police, which only breeds more anger between residents and more violent arguments.

As far as maintenance, they take the quick way out. Instead of completing a task, they do a patch job that will hold for only so long and you have to try to get them to come back out and repair it again. They do not seal up rodent holes in the walls. Instead of closing them up, they put in mesh, which still allows insects to enter the unit. Water from the plumbing system, air conditioner condensation line and gutters leak onto the carpet to mold and mildew. Usually in places you don't notice, such as deep inside the closet, until the damage is already done and your personal property destroyed.

Installation is next to nothing here and the maintenance staff does not know how to make proper repairs, so utility bills are often high. The windows are drafty and wild critters have burrowed under bushes, patios, etc., and found their way inside the walls of the units and eat the installation. The only way for them to repair it is to take a sledgehammer to the interior walls at a great inconvenience to residents.

Don't move here!