Review for Gallery Place Apartments

You pay a water/sewer/trash bill to a company based out of St. Louis, MO, and here was there response to me when I requested a water audit to explain to me why my bill continues to increase with the same number of occupants in it.--I am not a happy tenant. --Do not move here unless you like to have surprises every month with your water bill that constantly increases, mine from $53 to $63, and we are not even into the summer months. Enjoy there comments, I didn't. ---Response from NW&P, a third party billing company: Thank you for your recent inquiry regarding your account with National Water & Power. NW&P is a 3rd party billing company that works with your apartment community to bill its residents for their utility usage including service such as water, sewer, trash, electricity and more. The apartment community automatically opened this account for you when you signed the lease with them and residents are obligated to pay for these services. Please be advised that your NW&P bill is not based on how much water you use on a monthly basis. This is due to the fact that you do not have an individual meter in your apartment. Your are paying a percentage of your communitys overall bill based on the square footage and occupancy of your community. Any fluctuation with the propertys utility bill will also affect the resident billing. National Water & Power is committed to providing you the highest quality of service and customer satisfaction. If you have any further questions please contact Customer Service at 800-845-6767, Monday through Friday from 6 AM to 6 PM PST or email us at customerservice@nwpsc.com. Sincerely, Customer Service Department NWP Service Corporation Tip of the day: Did you know that you could save up to five gallons of precious water every day just by turning off the faucet while you brush your teeth? For more conservation tips, log on to www.nwpsc.com. Thank you for making a difference when it comes to saving valuable resources!