Review for Montana Crestview Apartments

My family and I just move to Missoula from California back in september of 2008. We rent our place via phone and e-mail with the Crestview office staff. They were not a professional from the beggining. But we got here we had a chance to meet Kelty,that was very sweet and welcomed us with grace.
But the apartment was dirty, never got clean. And this lady name ASHLEY that work in the office was very rude and NOT professional at all. Believe or not as soon we had a problem with the unit,and contact them via phone, she would not let me explain anything and even HUNG THE PHONE UP IN MY FACE !!! UNBELIAVABLE. POOR CUSTOMER SERVICE SKILLS. I do not recommend anybody to coming and leave in such a bad management office staff!. As soon we have a chance we will be out of here.

I signed a year lease in 2006. 3 months into it my sister died and I had to take on her two cats. I already had one, so that made three cats and there was not enough room. I went to the front desk to ask what steps to take to move out. I offered that they keep my $2100 deposit, I would pay an extra month's rent, plus offer a month's free rent for the next tenant. They did not accept this offer! Instead, they sent me a bill 2 weeks after moving out for $6500-the entire amount of the rest of the lease, saying I had 2 weeks to pay up. The very next day I got a demand for $9500-instead of even giving me 2 weeks they sent it to collections and tacked on a 50% collection fee! Of course now I had to get a lawyer. So I did. They sat on that apartment for the next 8 months and only rented it out the week my lease was up! By the way, the place was in perfect condition when I left, they could have rented it out immediately. I took out ads for the apartment at their request and sent people down to them to check out, and they would sell them cheaper apartments, offering $100 per referral. They made no effort to rent the place! Now the case is over and sickeningly, the judge ruled in their favor based on the fact "I had a contract". It was the judge's first civil trial and he's old-money-never had to rent in his life...yay for me. Now I am facing $12K on legal fees plus $6500 I have to pay them. I have no energy to fight this anymore. I just hoped the little guy wouldn't get screwed in the end, but I thought wrong. My plead to all, stay away from these guys...I beg you. You could end up in my situation. By the way, they also kept my $2100 deposit all these 3 years, illegally. They still have it. There is no justice for renters.:( Read more: http://www.apartmentratings.com/rate/MT-Missoula-Crestview-Apartments-971530.html#ixzz0Q3JoBcDy