Review for The Village At Main Street Apartments

These apartments are located in a great area. It is walking distance to restaurants, parks, the Willamette River which makes it feel like a resort. Let these be the reasons you would move here and do not get drawn in by the amenities. They advertise free membership to Bally s but that is actually included in your monthly fees. The complex has an ongoing problem with birds that nest in the awnings of the buildings and there are droppings EVERYWHERE. You cannot keep up on washing your car with all of the droppings. They can be short on garages by your building and you may not be able to get one at all like what happened to us. The one pool, which belongs to Bally s, is always super crowded with teens and children so not relaxing swimming here. For the size of the complex they should have at least one more pool.
Now about the management. They are perpetually understaffed and when you call with maintenance questions or problems you more than likely will get an answering machine and your message may not even get a call back. I have had to wait a week for a maintenance issue before so their promised response within 24 hours is just not true. You cannot bring in you check to the office on the first of the month you must have it mailed beforehand (especially problematic for those of us on a paycheck to paycheck life- it may get withdrawn before the 1st if they get it early) but I did get to set up the rent on my online banking and pay it that way which helped.
The apartments: first, the carpet which at first I was excited about, thinking it would not show dirt being so dark, drove me crazy by the end! Every speck or crumb you can see. Mostly I tried to ignore it but if you do not like to vacuum and like a neat looking home this is definitely objectionable. The walk in closet which I had been excited about also ended up being smaller than the second room s regular closet. That depth was deceiving and did not add more storage. Last, the kitchen. Please do yourself a favor and make sure you look at it objectively because there was not nearly enough room for a couple who even remotely likes to cook. There are not enough cabinets and overall it feels cramped. (It did not look that way when we were looking at it originally. Last, the utilities. You pay ALL of them. Also, they say you can get dish and cable. The cable is theirs only, not digital and has very few channels and not all apartments can get dish (so if this matters to you at all ask ahead of time). High-speed internet and telephone are through Verizon only and they outsource and have difficult customer service. We were able to have Vonage phone service by hooking up a dry loop DSL line (a DSL line for high speed internet without an actually phone line charge) we recommend this for the residents of this community to save money.
Overall, the apartments are not as high-class/ upscale as advertised. The only thing unbeatable about them is the location.