Apartment Ratings and Reviews

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I'll give a summary of why I gave my ratings: Security: Things stolen off my patio - a palm tree on X-mas day no less. Neighbor had car stolen twice. City of Tempe police department regulary come by and offer you a free steering wheel lock for your car!! Parking: Assigned covered parking was nice...if your car is still there in the morning. Appearance: Place looks good until you look at the details. Overwatering of grass makes me call the place Swampisterra. Staff: Worst I've ever seen or heard of. They act as if they get a bonus for being rude. Get your rent taken directly from your checking account or they will lose your checks. They lost my rent checks that had already been cashed (by the apartment complex). Their computer system tells them nothing about why you owe them money just that you owe. Make sure you can provide copies of checks. Respond to eviction notices promptly, because them come frequently when they make mistakes. Maintenence: They come promptly and are friendly, but replace your broken dishwasher with...a broken dishwasher. I don't think it is their fault and they were nice about it...but you can't rate them better if things don't get fixed. Came promptly when the roaches arrived. Condition: Grass is cut and buildings look good from the outside. Inside is a different story, but they don't maintain that. Noise: No problems for me personnaly. Neighbors had elephants living upstairs and police were in the lot busting up parties on the weekends. Overall: Staff and price kills this place. For the price you pay you should have a friendly staff. With the staff they have there you should pay $450 / month for a 1 bedroom.