Review for The Aventine Apartments

Aliso Viejo Resources
100% Approve
OVERALL RATING
The Aventine Apartments
22501 Chase
Aliso Viejo, CA 92656
 
Safety:
Parking:
Appearance:
Office Staff:
Maintenance:
Condition:
Noise:
This apartment has 11 reviews

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Review Date: 5/13/2005
Rented: From 2003 To 2005
 
Okay, I have read the other reviews & couldn't agree more. I have experienced the office staff and they do SUCK. Claudette is a nicest old lady, but she is always forgets my name and I find her to be a little fake. Terry, the rent check lady, is a @!**(% & that is being nice. She has the worst attitude and should not be dealing with the public. I don't know if she is jealous that I am a size 2 and she is a size 16, but I have never met such a mean person in my life. I have caught her not working so many times and had to wait while she was using the resident computers. Glad to know that working in an apartment office is such easy work. I have asked to talk to Laura, the ghost Manager, for the past 4 months, but she is never there. The staff even thinks it is funny how Laura is never there and everyone jokes about it. I have called Fairfield corporate office, and left several messages, but no one ever calls back. Someone by the name of Patty is the person that I am supposed to talk with, but apparently Patty went to the same training class on customer service as Terry did.
I don't agree with some of the maintenance comments. Rick has been very attentive to our needs, but I have had to have him come several times to fix the same thing over and over.

Anyways, we are going to move out when our lease is up. We have loved living here, but we are sick of being unappreciated.
 
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