Review for Marseilles Apartments Or Les Marseilles Apartments

Anaheim Resources
100% Approve
OVERALL RATING
Marseilles Apartments Or Les Marseilles Apartments
3146 West Ball Road
Anaheim, CA 92804
Contact: 714-943-4500 Am/Pm Property Management
 
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This apartment has 1 review

Management Nightmare

 
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Review Date: 3/26/2004
Rented: From 2002 To 2003
 
When I was looking for an apartment, the management company was extremely co-operative! When I did a walk through, the management company agreed to make all the necessary repairs before moving in, the day before I moved in I went by to check on the repairs. NONE had been completed! The bathroom sealing was bulging down about 2.5 feet (water leaking from the upstairs, the apartment still had not been painted and numerous repairs needed to be completed. So move-in date was postponed 4 days, then again it was postponed four more days, and then finally three more days and I was needing to move immediately, since I was now paying rent on two places. The AM/PM Property Management Company PROMISED to complete all repairs within 30 days of moving in. It became a nightmare, calling, being given the run around; told, You sure do have a lot of problems. Every repair was a nightmare and constantly calling and calling. They would not return my calls, the receptions was so rude and said, you will have to live with the complex the way it is! I ended up making and paying for over $500.00 in repairs and never recovered the money! When I moved into the complex, I asked if they had any intentions of selling the building? Their promise of, Oh, no, the McGuire Estate has no intentions of selling the building! After moving into the complex and only being settled for 3 months, monthly inspections began almost monthly every three weeks. After living there for 11 months, the building sold, the new management raised the rent $300.00 with no improvement to be made, even though a lease had been signed for no increase for 12 months. The new management, Stratus Real Estate, Inc. was worse than the AM/PM if that is possible to believe. The manager would not return phone calls, refused to make repairs and was very unprofessional in her dealings. My opinion  stay away from AM/PM Property Management and Stratus Real Estate  they are nice as can be until you move in& then, they act as if they do not even know you! Be warned!
 
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