they are sweet as peas! Very helpful, courteous and totally got us FOOLED. After you move in, the women at the office are very IMPERSONAL, unhelpful, not willing to be flexible to help out a tenant, and almost RUDE to the renters. YOU WOULD think that they would do whatever it takes to keep their existing renter happy. I came home one day at 4:55pm to find a note from FEDEX that I had 2 packages at the office. I rushed my husband out the door to go pick up the packages while I called the office to inform them of my pickup. She sternly and coldly said they close at 5pm. The package were much needed medication! DON'T RENT THIS APARTMENT!