When I went to book an apt, saw one old lady sitting in the leasing office and talking with some one in Spanish and am damn sure it was just her personal discussion. I waited&waited for more than half an hour&.she didnt care about me. Finally she called me and did not even apologized for kept me waiting that long. Also, when I was asking about the leasing terms, she is really confused &looks&new to this kind of job. During this she was distracted by many personal phone calls in Spanish. She was very rude and least bothered get in a new resident into their community. She started answering like take it or get lost. Arrogant lady thinks there is dearth of apartments in San Diego. Take it easy grand ma!!