They just try to get all the money they can out of you. If you dont read every single line in the contract, you will be billed!!! Just an example: If you throw away the parking sticker they charge you $100. On top of this: Parking can be very difficult, Fitness room is not worth the name, the management is rude. Espacially the manager. So much not Californian.
The only time when the staff is friendly is the time before you sign the lease.
All together: I would not recommend the place AT ALL!!!
PS: Everyone who is writing something good about the staff is part of the staff