Overall a good place, the staff has always been good to me, fast response to complaints, etc. The problems I have are that they want the rent on time or you get a $75 penaltly right away, they are quite inflexible on this. A really annoying thing is the parking, there is always enough, but their parking policy towards visitors is nasty. You need to get a visitor parking permit for your friends, and they are dcumbersome to get, they demant the visitors license plate, and wil refuse to hand out the permit until you get them the number, a hassle f they are driving in from far away and your're getting the pormit ahead of time. And the do strictly enforce valid permits or else...