Review for Bristol Village Apartments

1. They come up with the stupidest reasons to enter apartments. The latest one was to "winterize the dryer". We own our dryer. We took the day off as we don't trust their staff and so we can see what winterizing the dry was. They showed up and the first thing they asked was if the dryer was theirs or ours. When we told them it was ours they said thank you and walked away. If we hadn't been home, they would have come in and god knows what would have happened. The office should have a list of who is renting a washer and dryer from them!

2. You pay for everything here! They lead you to believe that you aren't paying for water/sewer and trash when you sign the lease but you are. They have it broken down to Water consumption, sewer consumption which fluctuates monthly and storm water fee- a flat rate. The trash collection fee is a flat fee.

3. No rent control. We've lived here for two years. When we renewed our lease they raised the rent. We asked them why and they said that they wanted to become a gated community. Paint the hallways to make them look nice and put up art work at the end of the halls. We were fine with the idea of a gated community as there have been a number of thefts and car break ins. They painted the halls and put up art work but they have yet to become a gated community. The art work is what you get at Hobby Lobby or Michael's. They also wasted money to have the parking lot painted black. They told us that they were repaving but you can still see damage.

Our lease is almost up. We thought we would stay one more year and put up with everything until we had enough saved to buy a house the following year. When we asked if they were going to raise our rent, they said yes. We're paying about $100 less than what the going price is now. We thought that with today's economy, they would hold off on raising rent as they can't even fill the empty apartments they have now. The one across the hall has been empty for almost 6 months. So instead of having a win/win, where we stay at our current rent and they still have money coming in, they raise the rent again.

4. American Communications for all communication needs. You are forced to use American Communications for phone, TV and internet. We're paying for DSL speeds but are getting dial up speeds. We're paying for Cable TV but get Direct TV channels reception. This is no joke! We get searching for satellite on our cable channels. We don't have phone service with them, so who knows what that is like. The apartment management has been telling us since April of this year that they're trying to break the contract with American so we can go to Comcast. The internet service goes out at least once a month. At one point they sent someone out to see why we were without service. All they did was unplug us from one port on the main switch board to another port. I could have done that instead of waiting 4 days to get service.

Just a little longer and then we'll be free of the lease and moved into a better apartment at a lower price, free to have Comcast.