They have gone thru 3 managers and on the fourth since I 've lived here. Tracy is the worst one yet. She is hateful, rude, impatient and displays zero customer service. No I am not upset because I did not getting something I wanted or didn't want. All I want is to warn everyone else since the last manager left, Glena I beleive was her name the place has fallen apart. The trash compactor is always full, dog crap every where. Trash everywhere. Can't get repairs for weeks and even a month on one thing, they said they were ordering parts. From where China?
The maintenance head guy is such a double talker, any time I would ask him to fix something, he always has an excuse but never gets the work done, he always sent one of his "guys". Why can't he come he's always in the garage back thier maybe he could help someone once in a whilel. The other new manager is a joke she doesnt know anything. The middle aged lady and little long haired blonde are very sweet they try to help you. But don't expect to talk to the manager; like you'd want to she is so rude and hateful, but if you did, unlike the last manager whom I spoke to several times she will not have time for you with out an apppointment & then she will be curt, hatefull and rude. In short the last couple of months maintenance is slower that ever. Management is rude and it seems like a power play with the attutude of I will because I can or I won't because I dont have to. I can't figure the attuitude out. Certaining not customer service oreinted. If my employees had that attuitude they would not have a job. I've been a resident here almost four years. The new middle aged lady or the long haired blonde are the ones to ask for repairs. The middle aged lady will call you and let you know why its going to take a week to a month for your repairs. Its really sad thou I signed another contract with them because they were getting much better, but now they changed managers again and got a loser, she was the bookkeeper before but I didn't have to deal with her attuditue I could go to the manager Glena she was really busy all the time but she always made time for me even WITH OUT AN APPOINTMENT", what where they thinking? They weren't. They should have left it alone, because its not working now. Buyer beware is all I can say! You have been warned.