It is a fairly nice place, especially in comparison to the complexes around it! The manger loves kids, which is a plus. The brochure advertises a hot tube that does not work. Some of the children are unruly and nothing seems to get done about them. But that is only a handful compared to the many that live here. The manager strives to maintain a clean, fun and friendly environment. You usually get a response to emergencies within 30 minutes, which is nice. Snow tends to be somewhat of an issue, as they never seem to plow the snow, shovel the sidewalks, or de-ice the external stairs when needed.