This was the most frustrating experience for my daughter's "first apartment". The management is non-responsive and full of lies. They wouldn't let her in unless I co-signed the lease along with my daughter and two other roommates. They then had the audacity to put the utilities in my name when I wasn't even living there. Needless to say the utility bill went to the Overlook address. Imagine my surprise when I was responsible for my home address and the Overlook townhome with four people living there! I am still trying to get Xcel to correct this error and have had no luck since August 8th. They don't stop service, they continue to leave it on so the next person uses utilities in your name until they feel good and ready to transfer the service. This is just the beginning of my problems. The place had cockroaches, bedbugs and non-working plumbing. Try getting them to fix anything right. Please, don't live there....it is like a ghetto, parking is attrocious for $6 per vehicle per month and you can never find parking by your residence. They don't collect a first month's rent but if you try to get out of the lease, you have to give a 30 day's notice AND pay $995 in our case for the last month AND $995 to break the lease. I have not lived in an apartment for 30 years and I feel sorry for anyone who has to put up with ghetto landlords and their inept management companies. The Overlook is close to downtown, so if you're a student, which my daughter is, it is very convenient, so that's how they get the naive foreigners and Section 8 people who don't have to pay $995 for a 3 bedroom townhome that was a poor excuse for a home in the long run.