Review for Cambridge At-The-Capitol Apartments

My experience at The Cambridge was beyond horrible. First of all, the building is dimly lit and very humid. During the winter, management seals the windows off in your bedrooms so you cannot open the window in your unit at all! Secondly the building manager, Susie, is very hard to get in touch with and was never in the office. The worst experience I had though was the infestation of roaches that the building has in the wash room in the basement. Every time i went to wash clothes, i saw dead roaches lying around on the floor, in the bathroom, and even in the laundry carts! I tried to reach the property manager to vocalize my frustrations, but he simply blew me off. He was very rude and unproffesional, as recent reviews on this website have mentioned. Bottom line, the cambridge is overpriced, understaffed, and crawling with roaches..If you don't believe me, go ahead and rent a unit when you come to town..you will regret it

Due to the anonymity of the review, we cannot be certain of the identity of the reviewer. However, given the date, language used and issues noted, we believe this reviewer is a disgruntled former employee. We have never in our two years of management of this building heard a complaint about the building being dimly lit or humid. During the winter months, we do seal the windows in many of our units in order to provide reduced air leakage, increased thermal comfort, and reduced heating costs. We have never heard a complaint about our Building Manager being inaccessible. In fact, while managing our building part-time, our Manager is accessible by cell phone for extreme emergencies. Due to the size of the building, we do not keep regular office hours in our Denver building, however the head office in Durango is open 7-3 M-F. We have had American Cockraches in our BASEMENT and we continue to control this minimal impact with appropriate pest management. Our understanding is that most downtown buildings have this type of pest that enters the building through the sewer pipes. The laundry carts are in fact only used by Staff which clearly indicates that this review was from our disgruntled employee. Never have we received a call from a Tenant to seek a remedy to the complaints noted here. Indicating that The Cambridge is high priced is ill-founded given a quick review of the market. We believe we provide one of the best values in the downtown furnished apartment market.Indicating that we are understaffed is outrageous given that we have a part-time Building Manager and had a full-time Maintenance Technician for a 33 UNIT building! The Maintenance Technician position has allowed for significant capital improvements and this provides an onsite staff member to quickly respond to Tenant issues.

Very detailed review