When we first looked into this place, they had just remodeled their buildings. What we didn't know is that they only remodeled the buildings visible from the street and the office. Turn the corner and you'll see their nasty buildings... rusty and dirty. When you ask them to clean up, they say that their pressure washer is broken. That was a year and half ago. Then about 6 months ago, we mentioned it again and they said the guy was making his way around.... E V E R - S O - S L O W L Y. He ain't made it to our building yet, and it doesn't seem like he got to the first one right either. And some good writing it down does. We wrote EVERYTHING down, and it took about a whole sheet of paper (they moved us into a different model from the one we looked at). They have only done one of the things on the list, and they didn't do it until about 6 months into our lease. Unfortunately, we did renew our lease, but only because we each were graduating soon (between the three of us, we had 3-9 months until grad) and didn't want to move out only to separate after graduating.