My upstairs neighbor flooded her apartment and mine twice in a 30 day span. Not only did Asst. Mgr David Willett promise me that maintenance would take care of the damage, he also promised me that he would do everything he can to help us keep our residence flood free. As of the second instance, NOTHING in my apartment has been fixed, and they are now refusing to address the issue. Items that I listed on my move in inspection (over a year ago) still have not been fixed, and probably never will. Manager Monserrat Pujol and Asst. Mgr. David Willett are incompetent. Unfortunately, I cannot find a website for their corporate office, and conveniently no has the phone number to their supervisor. The leasing staff and a few maintenance personnel are the ONLY people that are courteous and do their jobs!