Positive Apartment Reviews and Ratings
Customer Service Sucks... ( over a year ago )
Reviewed by: Anonymous
I have had several problems with the manager, during our first interaction she was rude to me and argued with me. Several months later I wrote an e-mail to the office and I never heard back from them. I then contacted the corp. office and have had a lot of trouble getting a reply. They tell you what you want to hear to get you to sign a lease, then they don't follow through on all of their promises. The gates to our "gated community" are never closed, the car wash works only half of the time, there will be trash scattered in the parking lot on several occasions. Since Colonial Grand has taken over Alara, I have been disappointed! <P>
| Date | Review |
|---|---|
| 05/22/2012 | The manager who's name is Matthew is the Worse. He is incompetent and he has no Customer Service Skills. I was suppos... full review >> |
| over a year ago | I moved to this property about a year ago. It advertises a "gated" community, well, the gate has NEVER worke... full review >> |
| over a year ago | This place is horrible! Ever since "Colonial (not so) Grand" took over these apartment, I have been very unhappy!!! I... full review >> |
Colonial Grand At Pleasant Hill has 4 reviews.
| Bedrooms | Baths | Rental Rate | Square Ft | Availability |
|---|---|---|---|---|
| 1 | 1 | $604 - $902 | 618 - 826 | Check Now |
| 2 | 2 | $809 - $1067 | 1174 - 1292 | Check Now |
| 3 | 2 | $1004 - $1184 | 1311 | Check Now |
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