Review for St. Ives Crossing Apartments

My sister in law came here on June 2nd to check them out. She liked what she saw, filled out the paperwork and paid the $145 application fee and picked out an apartment. She and my wife then left to come back to Ohio.

Monday she was told by the manager she will be working for about the fatal shooting of two teenage girls and the wounding of 8 other teens. Needless to say she rightfully decided not to move into the apartment community and found another one.

June 7th one of the leasing consultants called her to ask about missing paperwork. My sister in law who doesn't like talking on the phone asked me to call them. I did and told the leasing consultant she wouldn't be moving in. When asked why, I told her because of the fatal shooting, their apartment complex is not as safe as it was made out to be. She said she understood. I asked for the application fee back and was told it was non refundable.

I told her that under most ordinary circumstance I would agree. However, that due to the circumstances surrounding the fatal shooting, they should return the application fee. Again I was told it was non refundable. I informed her that if it was not refunded, we would contact the Better Business Bureau, the Stockbridge Chamber of Commerce and a local newspaper. At that point she said she would talk with the manager about making an exception and she needed to talk with my sister in law. I gave them her cell phone number which they already had in the file and was told they would call her that day. They never called her.

I called them again on June 16th and spoke with the manager who again said there would be no refund. I informed her we would be following up on our statement about filing complaints with different organizations.

We filed a complaint with the Better Business Bureau Sunday night. We are now waiting to find out what happens.

I would stay away from this place.