Office staffs are extremely arrogant and rude! Also very inexperienced and posses lack of knowledge. In addition, Glen Oaks Commons keep increasing rent every 6 months. Condition of the units are not that great! The water and trash bill varies every month. Which is totally ridiculous!! I would not recommend Glen Oaks Commons to the other rentars who are looking! There are a lots of other apartment buildings around the vicinity.... So please keep looking!