THE OFFICE STAFF AT THIS BRANCH IS COMPLETELY INADEQATE. AFTER YOU BECOME A RESIDENT THEY'RE UNFRIENDLY, THEIR COMMUNICATION IS NONEXISTENT, AND THE MANAGER IS A B*&%# RIGHT OFF THE BAT. THEY MAKE EXCUSES CONSTANTLY AND DON'T TAKE ANY RESPONSIBILITY. THEY'VE NEVER HEARD THE TERM PROFESSIONALISM. ON TOP OF THAT, THEIR CORPORATION ISN'T ANY BETTER. IT'S TOO BAD THAT IT'S SIMPLY THE OFFICE STAFF THAT MAKES THIS PLACE HELL!! THE UPSIDE: THE MAINTENANCE PEOPLE ARE GREAT!!