I really do agree with the fact that maintenance issues are addressed in a quick manner. That's a plus, but did you say the staff there are professionals ??? Hmmmnn!!! You probably just moved in or have not met the secretary yet. Kiera is a real pain in the butt!! I mean she really sucks. I have been living in the complex for the past 9 years. The estate manager could have been nicer but for some reason he is controlled by the secretary who decides for him. That is seriously unprofessional.