Apartment Reviews for Mt Pleasant Heights Apartments - Baltimore

I have lived here for 5 years and I have recommended these apartments to family and friends. The maintenance staff are very friendly and they respond to maintenance repairs quickly. The apartment manager, Shawnda is the best property manager since I have been here. She has always responded back to all of my concerns in a timely manner and is very professional.

Enjoy the peace and quiet in this secure buildings
Even though we are next to schools the property offers special discounts to ,aw enforcement and has at least one in every other building.
Its nice coming home knowing even though I live alone , I am safe.

I have never has a problem with maintenance yet, as far as I know they have fixed anything right away.

On five occasions my apartment went without hot water. The first two times within 2 wks and the last three times within 3 consecutive days. The property manager was almost impossible to reach and when i finally got a hold of her she acted as if i had inconvienced her. She never followed up with me on when maintenance would be at the apartment or the status of the problem...she left this task upon me. Oh and did i mention that you never knew when maintenance had been in the apartment, because they never left a note. I found this out when i came home from work one day and saw that my bathroom rug was throw clear across the floor (not how i left it that morning). There was a leak from my apartment that traveled to the apartment below me and of course they had to fix the leak. But ****! is it too much to ask for you to let me know when you are entering my apartment especially when i'm not expecting you?! Property manager Shawnda needs to step down from her position or tighten up the customer service skills...because you just ain't hacking it sista