Review for Arborview At Riverside Apartments

To start, the community is not that bad. OK outside. Roomy but average on the inside - though a little pricy for what you get. Noise is awful. Nothing like hearing your neighbors, in every gruesome detail, using the restroom or giving their bed a 'workout'. Building maintenance was subpar - the foyer had a leaky roof that was never properly fixed, our security system was knocked out in a lightning storm and not fixed for over six months and we had vagrants breaking in the back door and sleeping in our hallway for a couple of weeks before anything was done about it by management. They were constantly taking away amenities (covered parking demolished quite suddenly, tennis court often full of litter, whirlpool removed - that $149 amenity fee doesn't go that far does it?) and then raising rent.
Now for the really bad part - the front office. Do not be fooled by their smiles. Bad, bad, bad, bad, bad. They were arrogant and decidedly not helpful under any circumstance. I never had a good interaction with anyone in the front office - all the way up to the manager. They are not just bad at customer service, they are truly awful human beings. The residents are treated like serfs and they were always combative when talked to. On several occasions I was blatantly lied to when I asked about community improvements or when reporting building maintenance needs. No matter what you do, get everything in writing and get a copy of everything they ever give you! Their "word" is worth absolutely nothing. Our neighbors had similar problems and several moved out due, in part, to these issues. Our move out was equally horrible and they are now charging us money for damages they caused.
To summarize, if you like to spend a lot of money and like to be treated with no respect - this is your place! Welcome home!