Review for Arborview At Riverside Apartments

If you’re looking for a place where the staff will make an attempt to accommodate your needs and resolve problems- don’t look here. The apartments here are nice, spacious, and safe however, the customer service here is lacking. The staff loves to say "no". No to getting your keys early so that you can move in at a reasonable time. Having to move in after 3:00 is so late in the day and a waste of money. You may also be told no to replacing your carpet even if it looks in bad condition. Maintenance answered my requests within 2 days and the workmanship was o.k. Be careful when making requests. They often ask tenants to make written requests and will make changes without obtaining your final approval to ensure it was correct.

Overall, nice apartments but the staff is very unfriendly, strict and rigid with their policies and practices.