I started off living in a two bedroom apartment with a friend in Parkplace and then moved to a one bedroom in Hillcrest. The size of the apartments is decent but for the price of rent...they are lacking for sure. The bathrooms in both the one and two bedroom apartments are far too small and both have little to no counter space. You can't put cable into your bedroom because you aren't allowed to drill holes through the walls and the bedrooms are not equipped with cable outlets.
Utilities payments are absolutely ridiculous! The heat, air conditioning, water, trash, etc. are divided up among all the apartment units. I never turned up my heat during the winter because I lived in the bottom apartments and they stayed pretty warm. However, I never paid less than 90 dollars a month for utilities because I was technically paying for part of everyone else's heat. I could never get a straight answer as to why they do it this way. It is way too expensive and completely unfair.
Fairly recently, the apartment complex treated us to "free internet". This is basically a joke. The internet works about 60% of the time and even when it does, it is the slowest internet available. Though you may be saving some money with the free internet offer, if you are student or do any work out of your home, you are better off paying for your own internet (it will save you a lot of frustration). Being offered a free internet amenity is nothing short of misleading.
If you have a neighbor who is noisy, rude, whatever...good luck getting the office to do anything about it. I lived next to a family who was loud constantly and the husband would smoke not only in his apartment, but in the hallways and "common area" as well. For a non-smoker who is allergic to cigarette smoke, I had to spend a lot of time washing and deodorizing the clothes and coats I kept in my living room closet because the cigarette smoke permeates through the walls. I complained but nothing was ever done about this.
Finally, on to laundry facilities. There is one washer and one dryer for each building. I cannot count how many times someone would put their clothes in the washer or dryer and forget about them so that I either had to take their clothes out and put them in a basket or just sit around and wait for 2 hours until they remembered about their clothes. I spoke to the front office about this issue as well and they simply told me there was nothing they could do. I think for as much as rent is at these apartments, there should be more than one washer and dryer.
Yes, I did live here for 4 years but that is mainly because these apartments are for the most part quiet, safe and nice. There are just a few major things that need to be fixed in order to make them worth the 800 dollars you pay in rent.