My husband and I have lived here for a year and a half and we cannot wait to leave. Some of the office staff are very nice and try to be helpful but most are just rude and curt. They recently decided we have to get rid of our grills because they had not read the fire code for four years and are just now realizing they are illegal. We have had more headaches than I care to mention. Do yourself a favor, don't live here. They are cheaper than other places in Ann Arbor for a reason!