Review for Pine Knoll Apartments

For the most part, I enjoy living at Pine Knoll apartments. There are some small issues that grate at me though.

SNOW PLOWING
The snow plowing could be better. Plowing is done everywhere except for where I walk to get into the building. They also put no salt or sand down on the roadways, so the snow got very slippery walking across the parking lot.

LOCKS
Apts have only a dead bolt lock on the door. A regular lock and a dead bolt would have fit my situation much better. Having to lock the deadbolt when I only had one hand available (which was often) was difficult. I needed one hand to pull the door shut for the latch to engage after I turned the key, and my second hand to turn the key. This is very difficult to do when you have both arms full of documents, books, and the like.

MAINTENANCE
The apartments are kept in very nice and clean condition. Only thing here is that it took two maintenance men on separate occasions to get the toilet fixed correctly. Both of them were very nice but it was a hassle to have to call twice for the same thing. The first person had replaced the part incorrectly.

OFFICE
The office erred in my parking arrangments and took me OFF the list for a car port when I didn't want them to!! This bothered me a LOT! However, Shauna is a dear and is VERY GOOD at COMMUNICATIONS and goes beyond duty to keep people happy and has a very pleasant and friendly personality!! She just has remarkable people skills!

MANAGEMENT
Overall I was very pleased with management. MUCH More than other places I have resided. The door lock issue annoyed me, but the car port and the snow plowing really bothered me. He really had no interest at all in accomodating me and my needs. Corporate office said the matter would be taken care of THAT DAY, however, for whatever reason, the issue was not taken care of until late the next day. Still not a long time but longer than I wanted it to be taking for my safety and peace of mind.