Review for Woodridge Apartments

Oh boy where should I start& Its horrible experience for us. ( Its not the first apartment for us. WE lived in wonderful apartment for 5 years and the customer service were great. We moved out from there to live close work area). We were charmed by the outside look and smiley face of the management. But guess what ..we wanted to move out after 7 days of move in when we discover , so many things need to be fixed and they dont take care of our problem. We spoke to them/ visit them in there office for several times, they sounded like they would take care of our problem, but guess what 2 weeks passed , but problems were there. Apartment was full of bugs, all the window screens were broken, all the door knob was broken, bathroom door didnt have any lock at all. It took them 3 months to fix all those initial problem. On Winter you will hear: Our maintenance stuff is very busy in fixing heater and on Summer They are very busy in Fixing Air. So your problem will be there for ever unless you push them over and over again, But problem will stay at least 2 weeks. Thats not the end. My husband went to office to learn about new leasing deal and to complain about the clogged sink. They raised the rent and willing to lower it only for new customer. Can you believe that.? They dont care about current resident! My husband got very upset with them and then the manager said they are not willing to renew our deal!!!!!!!. They didnt even gave him a chance to complain about the clogged sink at all. This is the type of business they are doing. All the time they are fixing lawn or planting flower or painting the outside door to entice new customer. They even offer 500.00 resident referral but does not take care of current resident. The agents are constantly changing in the office. I dont know why. But one big common thing about them is : they all are liar and dont hesitate to lie again and again. Oh the parking structure you will in front of the building is not yours to use! They are for the building next door. You need to walk to half a mile to reach your car port. Think the mess in winter times! You know the funny thing--Every time a new resident move in, they told We are under new management. But I didnt see any difference in the service. Dont be fool by seeing the outside. Dont consider to move in here unless you have no other choice or unless you are homeless. If you are a current resident, then dont move out unless they fix all the problems, otherwise they will claim for the damages and send you lawyer notice right away!