Review for Basswood Trails Apartments

I moved into an apartment that was unpainted and dirty. This is amazing considering the nazi-esque list they give you when you move out. The elevator was broken for three weeks, and periodically the boiler breaks, so there is no hot water.

The most disappointing part is that when you talk to the management, they appear sympathetic. However, they don't really care. They aren't the ones who can't shower for days or have to carry their groceries up to the third floor. Also, they show a hottub, but you can only use it six months of the year. Half the time it is broken, and then during the summer, they shut it down.

Don't expect any breaks or rent given back to you. Money is the bottom-line for the Shelard Group, and they train their employees well.