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Apartment Reviews for Avalon Cove
This apartment has 5 reviews
Greedy staff takes double rent!
Reviewed by: Anonymous
Review Date: 03/19/2010
The houses are ok, the walls are thin and you get a pretty good idea who your neighbours are.
If anything happens do not expect Avalon Cove management to fix anything.
But that's all minor compared to management behavior once you move out:
I had to move out earlier than expected. Not only did they keep my deposit, but I also had to pay rent and utilities for two more months. After I had moved out I noted a very high heat and electricity bill. As I was out of town I called the rental office and was told that the heat bill would be so high b/o the low temperatures and the electricity bill was explained by the fridge (that I had unplugged prior to moving out). I asked friends in the neighbourhood to check if someone had moved in and indeed other people were living there, while I was still paying rent and utilities! The management had lied to me! I got some but not the full two months of rent and utilities back. They did not even apologize! If I would have the financial means I would have sued them!
Comments: 1
We are sorry the above tenant had a bad experience, but we feel it necessary to respond to his or her allegations. The tenant in question received a discounted rental rate for signing a long term lease, but left with 16 full months remaining on the lease (the equivalent of over $17,000 in rent still owed). We understand that unexpected things happen to people and that is why Bouquet Companies provides a break lease option, designed to benefit-not punish-tenants who happen to encounter unforeseen life circumstances.
I would strongly encourage the tenant who wrote this review to call the Avalon Cove manager, Gregg Erickson, at 507-282-8899 to discuss his or her double rent and double utility allegations. Firstly, it is illegal in the state of Minnesota to charge double rent. If there is a discrepancy between the refunded amount of rent paid to this former tenant and the pro-rated amount received from the new tenant, management would absolutely reimburse the difference in full to the tenant with this grievance. Secondly, it is impossible to charge double utilities as new tenants are not permitted to move in until they have the utilities in their name (new tenants must put account numbers on paper and personally deliver them to management). The rest of the complaint regarding the break lease fees are true: Bouquet Companies has a break lease policy that includes a break lease fee, forfeiture of deposit, responsibility for up to two months of rent and the responsibility for utilities until the home is re-rented. In this particular case, the amount charged him or her was far less than the $17,000 remaining on the lease.