Review for Eagle Run Apartments

Omaha Resources
100% Approve
OVERALL RATING
Eagle Run Apartments
3203 North 121St Plaza
Omaha, NE 68164
 
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This apartment has 3 reviews

Excellent Review, Must Read!!

 
Reviewed by:
Review Date: 4/26/2005
Rented: From 2003 To 2005
 
*Snow removal was so poor that I often had to call in to work because I was unable to move my car; they like to bury the cars under 4-5 feet of snow with the snow blower (when they use it)!

*Ice was 3-6 inches thick for several months, when you don't do a good job removing the snow, it tends to ice up and stay that way for several months!!

*They DO NOT KEEP THEIR PROMISES!!!! You are told one thing; you can even get it writing, but then make changes when they decide that it isn't convenient for them to fulfill that agreement. The BBB (BETTER BUSINESS BUREAU) has been called on them buy NUMEROUS residents.

*They lay blame on people who have QUIT, yes QUIT, the company, because of shady practices. They have had 5 managers in the past year (1 year). As you can imagine, their POLICIES have changes hundreds of times within the past year!!!

*They often "Misplace" your notices to vacate or your notice to have something changed, like giving up a garage. When this happens, you (the resident) must pay for the next month or two in order for the new notice to vacate to get into effect! WOW isn't this convenient!! But that's how they run their business, 100% DISHONESTY!!

*They offer incentives to stay (sign another year) but do not fulfill their end of the agreement.

*They charge $80 to have the carpets cleaned, which they have to have cleaned anyway, but only pay $65 to the carpet cleaning company so where does the other $15 goes to?..........

*NO ONE, I MEAN NO ONE over at the leasing office has people skills. Every manager the past 2 years has always avoided any type of conflict. They tell you that they will take care of the problem, make it better, fix this, fix that, but they don't have enough people skills to know how to deal with the situation!!

*Their offices hours are when it is convenient for them; you know when they aren't running personal errands.

*They give deals (when you resign for a 2nd year, etc.) to some people but not to all!! HELLO THAT'S DISCRIMINATION!!! WHICH IS ILLEGAL, BUT THEY DENY DENY DENY!!

*When the property has car break-ins, assaults, etc. they keep it hush hush! But it ALWAYS leeks out, which then makes the residents pissed, as you can imagine.

*When you get a package (UPS, FedEx, etc.) they keep it over at the office for who knows how long!! I have often had to go over there and demand that they give me my package, because they put it in the back room and forget about it. They also do this for "SAME DAY" packages!! NAGHTY PEOPLE!!!

*When you need maintenance to work on something, leaking faucets, dryer gets too hot, etc. they will not write up a maintenance report so that they maintenance men know that the hell is going on and what they need to fix!!

*If I have missed anything, don't be afraid to add on!!
 
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