The apartment overall is nice. But some in the office are like rotten apples spoiling your life there (echoing the 2007 review). You cannot tell until the lease is signed. They are all super nice before your signature is on the lease. The story changes at the moment of signing the lease. Thereafter they have the time to lecture you but not to help you if you go to the office for help. They don't even listen to your problem before start lecturing.
Advice: Avoid the seemingly more senior and experienced one, if you can.