Review for Matthews Crossings Apartments

In the year that I have lived here, we've been without water on NUMEROUS occassions, my air conditioning unit breaks down every two weeks and some of the maintenance staff just barge in without announcing themselves and hardly give you time to answer the door. Some of the office staff is very helpful and curteous, well some of the others need to look into some sort of customer service training. They never answer the phone when you call and it always goes into a voicemail which takes the staff 2 to 3 days to respond to. I've found that I get much better reaction time if I go to the office myself and speak directly to the manager. I'm beyond working with any other staff member at this complex. I would not recommend anyone to this place, not even my worst enemy. It's been a nightmare since we moved in and we are counting down the days till our lease is up!!