I have been here for almost 6 months now and the staff is very friendly and helpful. Any repairs seem to be done within the next day or two. It is wonderful I do not have any complaints about the place other than maybe a tennis court or something, but they are not far away. Washer and Dryers in units provided, 2 nice size walk-in closets and opportunity to choose cable or satelite and time warner or cincinnati bell. They do many community events and the pool is well maintained. Neighbors are friendly and social. Also it is very convenient to Eastgate Mall, any restaurant, downtown, Newport, UC, golf courses and the Loveland Bike Trail.