Apartment Reviews for Big Walnut Apartments - Columbus

I have read these reviews and were shocked.. i have lived here for over 3 years and LOVE IT!! The staff is always feriendly and are the kind of people that remember your name. I lost my job a few months ago and had to use the busniess center alot and in this hard time it was nice to go in everyday and get a personalized hello with a smile. I have had a few maint issues but the apartments are over 50 years old but nothing major.

IF YOU ARE GOING TO PROVIDE A SERVICE LIKE THIS TO THE PUBLIC IT SHOULD BE FAIR ON ALL SIDES. IF PEOPLE ARE GOING TO SHARE WITH THE WORLD A COMPLAINT ABOUT A SPECIFIC PERSON IN ANY RENTAL OFFICE, I WOULD THINK THEY WOULD AT LEAST IDENTIFY THEMSELVES IF WHAT THEY ARE SAYING IS TRUE. AND I FIND IT HARD TO BELIEVE THAT IF THIS APARTMENT COMPLEX IS SO BAD THAT THERE WOULD'NT BE MORE RECENT BAD REVIEWS OUT THERE. MOST OF THESE REVIEWS ARE 3+ YEARS OLD. HOW LONG ARE YOU GOING TO POST THESE SAME REVIEWS? IT IS NOT VERY FAIR TO THE CURRENT STAFF THAT HAS NO KNOWLEDGE OF PAST MAINTENANCE ISSUES! EVERYONE IS ENTITLED TO THEIR OPINION AND PEOPLE READING THESE NEED TO REALIZE THAT THAT IS WHAT THESE ARE. NOT REVIEWS!!

I have not yet moved in, however the staff is very friendly and the complex seems very quiet but the maintenace seems to be lacking in responsibility. I went to the appartment after getting my keys just to look and to my surprise there was a significant amount of work unfinished. I was missing the faceplate to my peep hole, a drawer in the kitchen was missing, there were no faceplates on the outlets and no switchplates covers in the whole appartment, the railing needed to be reattached to the basement, the closet doors needed to be reattached, and there was shelving that needed to be re hung in several of the closets. I was also promised that the leaves would be removed from the belcony but those were still there. Over all the maintenance needs to follow through with work orders when they are assinged and the lack of communication should be addressed. <P>