Review for Wyoga Lake Towers Apartments

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Wyoga Lake Towers Apartments
4260 Americana Dr
Cuyahoga Fls, OH 44224
 
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This apartment has 2 reviews

Do Not Live Here And Warn Others, Seriously!

 
Reviewed by: Anonymous
Review Date: 6/7/2009
Rented: From 2008 To 2009
 
This is one of THE WORST apartments to live in. Living here for only ONE year has been a nightmare!

From what I've heard, this place USED to be decent; only decent. Recently, it's gone horribly down the drain FAST. Reason being: mom and dad used to own the company but IDIOTICALLY handed the company over to their 21-year-old son (not to discriminate against any young adults but WOW has he given you guys a BAD name!). I don't think that this new, younger owner gives much of a care for this place, which is why it's falling apart so bad and so quickly.

Since I've lived here (1 year, 1 month)...
-- the rent increased 3-4 months into our lease (but I heard from a long-time tenant that it had gone up the PREVIOUS year already and normally DIDN'T go up for a few years at a time but suddenly it's rising constantly!)
-- we went through TWO property managers and now on our THIRD
-- the staff is THE WORST. There are new people there practically every time I went into the office (at least once a month). Most of them seemed very lazy, not happy about their jobs, and certainly DID NOT care about the tenants at all. Being that "Wyoga Lake Towers" and "Blossom Village" combined to form "Wyoga Lake Commons," the maintenance crew from both complexes had to be cut in half to combine into one (and to save on payroll). Unfortunately, neither maintenance team was very happy with the merge so ALL of the crew from "Blossom Village" completely QUIT and half the crew from "Wyoga Lake Towers" quit which left only half of a maintenance crew to maintain double the property that they formerly maintained. Unluckily for EVERYONE, there have been SO many shotty, lazy, unsufficing maintenance crew members that they've gone through. Not only have we had a HORRENDOUS amount of maintenance problems here BUT the crew wouldn't fix them in a timely manner, were not very readily available (even though there's an "emergency maintenance" line), and did not sufficiently do their jobs because they'd have to come back in a month to fix it AGAIN!
-- (specifically with our apartment) we've had SO much water trouble, such as our kitchen sink backing up CONSTANTLY (almost monthly), our bathroom sink was leaking, our shower was leaking, the base of our toilet was leaking, there's a water leak in our living room ceiling, and our dishwasher has water SITTING in the bottom (not to mention our heater not working DURING THE WINTER which forced us to use faulty space heaters for about 2-3 weeks, and them changing our perfectly working thermostat to an outdated, temperamental thermostat that KIND OF works properly). Back to our water issues...about 3 months into our lease, we read in the paper that "Wyoga Lake Commons has a water/sewer bill over $100,000." Yea, that just speaks for itself.
-- we've discovered how UNSANITARY it is to live here. Not only has dirty water been leaking or backing up back into our apartment all over the place, but we've found mold, our ceiling is starting to deteriorate which could lead to potential mold UNDER the drywall, there are SO many cracks or unfinished corners that leave holes for bugs to crawl in and out (we, specifically, have had SUCH a bad case of spiders), and when we FIRST moved in, I was congested for about the first 2 months because of the dust and residue in the apartment, unless it was mold or bad chemicals of some sort (when I went outside of the apartment elsewhere, I was completely fine!)
-- there has been SUCH miscommunication with all of the staff, from management to maintenance. For examples, I have NO idea what the pet policy is because everyone keeps saying something different! On some DAYS the pools are open but I'm not sure if the maintenance crew decides that (because they take care of it) or if the office staff/management decides (in case it's a rainy day or too cold out or something). I have to call the office to get a maintenance person to my apartment to fix something and SOMEWHERE, something goes wrong because the maintenance guy doesn't come for about 3-5 hours. WHEN the maintenance guy actually GETS to my apartment, he does his work but 90% of the time "HAS" to come back later and it's not completely fixed but "will hold us over till tomorrow or a few days." They tell us they'll be back on a certain day at this certain time but either DON'T SHOW UP so I have to call the office or are SEVERAL hours late.

I live in the "Towers" of this complex BUT I DO have 3 friends who live on the other side in the "Village" of the complex. They say it is JUST AS BAD. They've had more water troubles in their bathrooms than we have.

I don't know ANYONE who would want to live in this place. The price is NOT right for this place either. After living here for the past year, believe me, if you think it's a good bargain, you're getting RIPPED OFF. I thought this place was a great price but needless to say, the price was NOT worth the pain.

Parking is also bad. There are carports but they cost $25 every month to park under them. Lot parking on the outer edge of the property (which is where I live) is TERRIBLE. There aren't even actual LOTS to park but a long line of parking spaces instead and costly carports that are parallel. On top of that, the parking lots are NOT maintained at all, at least that's what it seems like. There are SO many potholes and unevenness in the pavement. I also find things lying around on the ground, such as broken beer bottles, empty beer cans/boxes, run-over fast food, TONS of cigarette butts, and the typical small pieces of paper and wrappers. It gets PRETTY unsanitary and unsafe sometimes to walk around on the pavement.

If they tore down both complexes and rebuilt them again, they'd save so much more money AND maintenance hassle! I understand that that'd require everyone to vacate the premises but I don't think that the new, younger owner of the company does or is going to care THAT much about this place :(

Unless OWNERSHIP (not just management) is put into someone else's hands who actually CARES, SHOWS he cares, and behaves RESPONSIBLY, this place has no hope of improvement and I can DEFINITELY forsee it closing down, not only because the physical construction of the place will crumble, but so many MORE health code violations will occur.
 
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1 Review Response
 
Response by: anonymously Response Date: 6/7/2009 2:11:36 PM
 
http://apps.facebook.com/marketplace/view/-/1408809847 the same review was posted in the Marketplace on Facebook and they've got pictures. i don't know if everyone can see it but i really hope so cuz it's nasty!
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