We moved here in the spring of 2005. At first we were thrilled with the price, location, staff etc. The longer we lived here the more that thrilling effect wore off. Maintenance was sluggish fixing anything that would take more than 5 minutes. We didn't have heat in our bedroom until 12-06 after living here for more than a year. After repeated requests to fix it and many freezing nights, the heater was finally fixed only after we got very rude with them. In my opinion this is no way to run a maintenance department. It's their job after all. The office staff has never been nice or polite to us. They constantly act like we are seriously inconveniencing them by requesting that they do their jobs. All in all extremely dissatisfied by this apartment experience. Would not recommend this apartment to anyone. Getting out as soon as I can.