We moved in Sept '08, it is not Aug. '09 and our air conditioner hasn't worked since the day we moved in. Every time we call to get it fixed, (which is usually after office hours since we work and don't get home til evening) they tell us that they don't do emergency calls if it's under 80 degrees. It's usually about 76-78 when we get home. They had the money to build a new fountain in the front but can't spend the money to fix our ac.
The parking is very limited. The office staff consists of Wendy who never knows what is going on, Christy, who doesn't care if things don't work, and the maintenance man who can't figure out how to fix anything.
I HATE this place and can't wait to get out of here. NOT WORTH THE EXPENSIVE RENT, you do not get what you pay for.
I completely disagree with this post. I've lived at Albany Commons for 3 years now and have had 3 maintenance calls which were fixed promptly. One was an emergency call when my furnace wasn't heating; the maintenance guy that this post claims can't figure anything out looked at my furnace for 5 minutes and realized a part needed to be replaced, which he happened to have the part on hand and had me going in 5 minutes. Another call was for my dishwasher that didn't work, which turned out to be a part was stuck because I never use the thing. The third call was for a slow draining bathroom sink drain, which again was promptly addressed.
I've had the pleasure of working with Christy on several occasion's and I wouldn't at all say you doesn't care if things get done. People need to understand management can't meet every demand, they can't adhere to a tenants every wish. Tenants can't be evicted on the sole bases that their neighbors complain about them being too loud. What is too loud to one may be hardly noticeable to others. In situations like this, one should consider talking to the neighbor directly; you'd be surprised in what you may accomplish.
One last thing...the above stated that they had to call the emergency maintenance line because they got home late ... an emergency is not "hey my AC isn't working, come out and fix it" - do they not have access to a phone to simply make a call during the day? Emergencies are things such as I have no water, I have a water leak, my electric is out and it's only my unit, etc. One can't expect a simple "my AC is broke" to be constituted as an emergency. If it's that critical to be fixed, call during normal business hours.
And one last thing...stop complaining about the parking! You knew what it was BEFORE you signed the lease. Don't bitch about it in a review when it's not like it's something that caught you by surprise!