Review for Townline Townhouses Apartments

The apartment is spacious, clean, and liveable. Shortcomings include a dryer that is underpowered, taking 2 x 60 min runs to dry a single load (even tried cleaning out all the lint buildup without improvement). Also, some floorboards under the carpet are warped, meaning if you placed a dresser along that wall the top surface wouldn't be level at all pitching forward a dangerous 5 degrees.

The grounds are clean and well-kept. Nice amenities include a small playground, a very nice pool and baby pool, and a clean, relatively new workout gym. Parking is never a problem, there are plentiful parking spaces, and always some that are empty even when everyone is home.

But, here's the kicker. The management staff are more concerned about running an efficient operation, than truly caring about their clients. For instance, I recently was involved in a bad motor vehicle accident. My car was a total loss, and had to be towed to the parking lot. I had it dropped off in a corner place, out of the way, while the insurance adjusters came to appraise the damage. I got a call from the management office asking it to be moved or they would tow it away at my expense. They stated it was "an eyesore" ... never once did they ask if my family or I were injured or ok. This is their mentality.

So, if you don't care about personal service, a caring staff invested in their tenants, and management staff who see you as a person and not as a rent check, then this is the place for you!