I worked for JLB as an office manager in the summer of 2006 and left after 4 months due to my mother's illness back home. If you want to know the truth about these people, rather than the blabber other people are yelling about here, here it goes. They are good people. They treated me well and praised me anytime I deserved it and even when I sometimes shoulndt have gotten all the praise they were rooting me on. They were kind to me and had no hard feelings towards me whatsoever when I told them I had to leave.
As for the couple tenants upset here, I remember a couple of your situations and if you dont mind me saying, you seem to swayyyyyyy or bend the truths just a weeee little bit. Lets just all remember that there are two sides to every story. And truthfully how many people say I love my landlord and go online and post all good things about them? So, for those of you that are looking to learn a bit on JLB know that oddly enough, there are a number of positive postings here which means there are many out there who not only like JLB, but want to fight for them and defend them against people trying to talk them down. I agree that the Pathetic Haters as that one person put it sometimes have to be put in their place.
Word of advice for Renters, if you sign a lease agreement with JLB they will hold you to it. If you agree to terms in the lease that get you upset when they are actually enforced then you are truly just a whiner. You feel you are scammed when they charge you for something that you agreed to (ie. late fees, lockout fees, key replacements) what?????? You wouldnt believe how many people I had yelling at me and feeling that in some way customer service meant not enforcing things that are agreed to in writing. Some of those people have written postings here and its just obvious reading them, who those people are. Its amazing the yellings I got from tenants who just couldnt believe how much of a JERK or mean people we were because we wouldnt let them out of their lease early, or wouldnt allow them sublet (as clearly agreed to in all leases) or received a bill for clogging their drain. Oh yes, I was the jerk, the company was mean, we were sooooo evil, PLEASE!!!!!
For all you people who want to know who JLB really is, it is run by a 25 year old honest and firm business man named Jason. He treated me with respect all the time. Always wanted to educate me, paid for classes, and was just a great person to have as a boss And frankly for being 25 and owning 300 apartments, he is the one that deserves the respect. He has all these bills and mortgages and utilities, and payroll, etc. etc. to pay for (trust me I know, I was printing out all the checks) and his bank accounts at the end of each month are in no position to just be giving handouts to people and be this landlord that should be giving everyone breaks, but yet nobody sees it from that perspective, hence why I'm trying my darndest to get the word out.
As per their maintenance team, I was taught the history of JLB as well, and no they werent perfect but then again perfect costs a lot of money that they dont have. The maintenance team had improved ten fold just in the 4 months I was there. Back when they started, it was Jason changing the toilets and unclogging the sinks. Then it went to some painter guy that didnt even have a car to what it was when I left which was two college graduates who have been doing maintenance work for 30 years combined, one landscaper with lots of experience himself and a cleaning staff. They have come a long way and Its not that easy to find an honest, hard-working, moral maintenance man, trust me they tried every day to get where they got to. When I left they had a good group of workers and if I could have my job back, I'd take it in a second, but the position has been filled, and you know what? No hard feelings, I can understand their side of the story, they had to move on. The moral of this story, dont always believe people that talk bad on others. JLB is made up of great people, and it hurts me that I see people who have zero clue about what they are talking about, talk bad about them. Dont be fooled by the fools, JLB is a fine landlord in many many ways.