You know, I'm reading all these bad reports, and its just rage after rage against this company from the same person. Seek help sir before you pull a Cho! I've been with them for 3 years and my gosh man, for the love of grey hair. Did they kill your dog or something? They are not bad at all. It beats all those individual property owners that think they are some big shot landlord because they own one property and get around to things when they can. These people, JLB/ELROD/TRENDS or whatever, seem like they have their act together. They have a full time staff, a website where you can put in maintenance requests, a 24 hour phone line, email, an office and more. Why dont you go to the office and express your dissatisfaction rather than be a pansy and post anonymous every day of your pathetic life. If anything Mr. Cho it seems that they are trying their darndest to make themselves MORE availalble. When I first started renting here, they had but one maintenance guy and now they have all those things I just mentioned above. Just relax sir, Relax. No reason in raising your blood pressure. Maybe your not such a good tenant? Maybe they avoid you because you have this built in psycological HELP NEEDED rage that comes off a little rash. You should try being nice. Mainly just because MEAN PEOPLE SUCK. Oh the health department, oh this oh that, relax buddy, maybe its just you. They do Just fine for me and have gotten better every year since 2004 when I first signed my lease. I recall one time I had a bad fridge, it did take them a week but replaced it with a new one. Does that make them evil and give me reason to be obsessed about it? Well I guess it is a free country so feel free to rant, but wow, what a waste.