This place is managed by some of the most unprofessional people I have came in contact with. If you are looking for a friendly staff this is not the place.
Sounds like you made issues and didn't like the consequences.
I think it is sad how every comment that is made, there is a reply/comeback, which is obviously from one of the staff members. Honestly it was not the post that made me change my mind about the apartments. It was the comments after the post. If the business you're running is good, then who care what others have to say about how you handle your business. Some places are not for everyone. Not everyone is going to agree, but the fact you (the staff) take your time to read the post and comment speaks for itself. Good day