Review for Pinnacle Heights Apartments

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OVERALL RATING
Pinnacle Heights Apartments
2900 Baby Ruth Lane
Antioch, TN 37013
 
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This apartment has 7 reviews

Been A Resident Since 2004

 
Reviewed by:
Review Date: 5/3/2009
Rented: From 2004 To 2009
 
I moved here with 2 roomates in December 04 and have pretty much enjoyed my experience here. I have lived in 2 different apartments, one on the third and the current one is on the bottom floor with my wife. Both apartments are spacious and even with 3 people living with me on the one on the third floor we had plenty of room.

I have read multiple reviews stating that safety is an issue. In almost 5 years of living here we have not ran into any issues. I lived in an area that was supposed to be a much better area and we had a lot more issues than we ever had here. The area surrounding the complex isn't great, but as long as your are safe about what you are doing it isn't that bad. I lived near much worse. That being said the area isn't probably the best place to raise children, but that isn't a reflection on the complex or it's management.

The staff is a mixed bag. When we first moved here all interactions with the staff were great. Jodie was by far my favorite staff member. About a year and a half ago we noticed if you got certain management things wouldn't get taken care of (we dropped a list off of maintainance issues and we never heard back from anyone for over a month). That being said since new ownership has taken over things have been getting better.

As far as bugs/animals we have had two different experiences with it. The third floor apartment was very high up so there were no bugs at all. We did have birds that would try to build nests in our dryer vents in the spring that we would have to drive off by running the dryer and having the matainance people remove the nest. This would go on for about 3 weeks a year.

When we first moved into the ground floor apartment which was right by the trees in the front we had some issues. There were some dead bugs on the floor by the sink in the bathroom and we were thinking there might be spiders. The following morning we found a big spider (about the size of a childs hand) in the sink. We killed it, and found a smaller spider in the bathtub which we killed. There were spider eggs on the bottom of the sink if you got on the floor we had to get rid of. We did a search and found that the apartment had a window open about a foot so I am guessing that is where they came from. We also saw a large brown spider (bigger than my hand)right outside our door when the hurricane remnants flew threw here last year, but being on the ground level I guess that is expected. Since then we have had one off issues with millipedes and some small spiders.

The maintainance staff did send out people to spray and it has helped. We keep the drains closed when we don't use them at the direction of the staff since that is where they appear to be coming from.

Parking is somewhat better since the staff had the parking spots shrunk, though it could cause some accidents. I like the changes they made in the gate (you have to be given a card to scan to get in), though it causes complications when you are having food or packages delievered. That being said I would gladly take some small issues for increased safety.

I don't work out a lot but the times I have been inside it the place was well maintained. I finally used the pool last year and it was very nice, very clean.

Overall this place is a good place to live. I don't regret living here, and a lot of this stuff that people are complaining about is laid out in the lease they signed (such as a pet fee). This is by far the best apartment in this area and I recommend it as it is really getting even better under new management.
 

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