Review for Central Park Regency Apartments

MAINTENANCE ISSUES
-- EXTREMELY SLOW RESPONSE TIME—
• MAJOR WATER REPAIR AND A LIST OF OTHER ISSUES REQUIRED TWO LETTERS, INCLUDING ONE CERTIFID LETTER, IN ORDER TO OBTAIN REPAIR OVER 3 WEEKS LATE
• MOLD REPORTED NEAR A/C
o UPON FIRST INSPECTION AFTER CERTIFIED LETTER SENT, MAINTANCE STATED THEY WOULD RETURN WITH A CHEMICAL NEEDED
o AFTER THREE ADDITIONAL CERTIFIED LETTERS TO CENTRAL PARK REGENCY AND MILESTONE MANAGEMENT AND A COMPLAINT TO THE HOUSTON APPARTMENT ASSOCIATION, MAINTENANCE NOW CLAIMS IT IS JUST DIRT AND HAVE NOT CLEANED IT
? PICTURES OF FUZZY “DIRT” AVAILABLE

PEST ISSUES—REQUESTED PEST CONTROL FOR ANTS AND ROACHES IN WRITING ON 3 SEPARATE OCCASSIONS—AS OF THIS WRITING STILL NOT TREATED

RISING CRIME AND MINIMAL RESPONSE—MOST RECENT AN ARMED ROBBERY AND CAR BURGLARIES
• ACCORDING TO CRIME REPORT FROM HARRIS COUNTY SHERIFF’S CRIME ANALYSIS OFFICE, BETWEEN JANUARY 2008AND MARCH 2009, THE POLICE HAVE BEEN CONTACTED FROM THIS APARTMENT COMPLEX ON ALMOST 300 OCCASIONS, INCLUDING MANY INSTANCES DURING THE FIRST THREE MONTHS OF THIS YEAR (E.G., BURGLARY, CRIMINAL MISCHIEF, FIRE ARM BEING DISCHARGED, DRUG POSSESSION CHARGES, SUSPICIOUS PEOPLE IN THE COMPLEX, TERRORISTIC THREATS, VEHICLES STOLEN, WARRANTS SERVED, ETC.
• CRIME CONTINUES TO BE AN ISSUE INTO MAY OF THIS YEAR (CURRENT DATE OF THIS NOTICE)
• RESPONSE FROM MANAGEMENT OVER RECENT ARMED ROBBERY AND CAR BURGLARIES WAS A NOTICE OF CRIME
o AN AWARENESS MEETING ALSO WAS OFFERED LATER THAT WEEK, BUT MANAGEMENT PROVIDED ONE DAY NOTICE, WHICH DID NOT ALLOW MANY RESIDENTS TIME TO ARRANGE SCHEDULE TO ATTEND

UNRESPONSIVE APARTMENT MANAGEMENT AND REGIONAL MANAGEMENT—IN ADDITION TO REPAIR ISSUES NOTED, TWO CERTIFIED LETTERS WERE SENT TO MILESTONE MANAGEMENT COMPANY WITH NO RESPONSE TO THE LETTERS. IT TOOK A COMPLAINT TO THE HOUSTON APARTMENT ASSOCIATION TO GET ANY RESPONSE

REACTIVE MANAGEMENT--IT HAS TAKEN NUMEROUS COMPLAINTS ABOUT ALL ISSUES BEFORE MANAGEMENT REACTS. I HAVE SEEN NOTHING PROACTIVE REGARDING RESIDENT SAFETY OR MAINTANCE IN THE TIME I HAVE LIVED HERE.