Review for Chatham Court Apartments/ Reflections Apartments

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Chatham Court Apartments/ Reflections Apartments
7815 Mccallum Blvd
Dallas, TX 75252
 
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This apartment has 13 reviews

Their Magical Accounting System

 
Reviewed by: Anonymous
Review Date: 3/29/2009
Rented: From 2008 To 2009
 
Today is the day I move out. It's been 1 year, and my lease is up. Today's the 29th day of March. Two days left to the month of March. I haven't had any problems until about a month ago. For the past month I have received "Balance Due Notifications" claiming that I have not payed my entire bill to-date. The first time I questioned it, the assistant manager called, leaving a message to say that he's carefully checked my record and insists that the charge is valid and to come by and pay it immediately. So I went over to the office to show him that the "balance due" is equal to the amount of rent of two days (for the last two days of March that I won't be there-- they're not on my lease) plus $10. It turned out that when they switched management in February they decided to bump my rent up by $5 without notifying me. Since it's not part of my lease, I said I won't pay it. Since I was moving out on the 29th, I said I would also not pay for the extra two days of March. He instead reviewed his magical accounting system (i.e. spreadsheet) and insisted that the missing charges were utilities (water bill) and not the rent. It was obvious to me that their spreadsheet is set up to pay off rent first (in this case, for an entire month rather than the prorate I was given in January for my March 29 move-out). So that balance is zeroed on his spreadsheet, but then there's a balance due on the utilities. He insisted that whether it was utilities or rent, I should pay him for it, and they'd reimburse me when I get my deposit back. Someone else flew into the office and noticed that they owed me $10 instead, so I was happy with her assessment and went back to my apartment. A few days later I get another balance due notice saying that I owe the amount of two days rent on March (though, on the notice it reads as a balance due on utilities). I returned to the office to explain that they are charging me for two days' rent and not utilities. This time the assistant manager barreled into the office exclaiming that he and I already agreed that it was for utilities several days ago and that I should pay it. This time I had a full listing (my spreadsheet) of charges (rent + utilities for the entire year) and the payments (my check amounts which they can compare against their spreadsheet of my payments) -- that (wow) equal the monthly rent plus utilities bill every month. Even with it itemized, they insist that I owed them money for utilities. Here's how their spreadsheet read: Rent $741 (my lease: $736). Rent after concessions: $653 (my lease: $648). My prorate for the month of March (per their move-out sheet signed by their staff): $606.10. The difference between a full-month's rent and the prorate? $41.90. The balance-due on their notice: $46.90. They overcharged me by $5 on my February rent. The remaining balance due was $41.90 according to their spreadsheet. However, according to their spreadsheet, this was a balance due on utilities, not rent. However, any idiot can see that they want to over-charge me for two days' rent that is not on my lease (their magical accounting system decides that it's a utility charge. A few days later I get another balance due notice. This time the balance due is $31.90. How did they get a difference of $15.00 from their first notice? They subtracted two $5.00 over-charges on rent for February and March. Then without knowing how to do accounting, the March rate is set correctly at $648 (another $5 less than their original). Hence, we get a $15 difference because instead of giving me back $5 from their overcharge on March rent their magical spreadsheet gives me back $10 (Luckily they're not running the national economy!) After returning to the office to explain again, the assistant manager insists that I pay for the rest of the month's rent and that I'd be refunded with my deposit. At the same time though he insists that it's a utilities bill deficit. I wonder how much interest I should charge Chatham Court for a loan of $41.90 until they decide to refund it to me with a deposit refund? According to that last guy's post, I likely won't see a refund of my deposit. ...Lucky me, I've taken digitally-dated photographs of everything left in the apartment after I've cleaned it up. I'd like to see them argue for repairs or cleaning services beyond normal wear and tear. Will they want to charge me to clean out the fireplace? Will it be their carpet? Or do they want to paint the walls a different color? Well, one person on the managing staff insisted "we don't do anything like that!" I can only imagine them charging some poor guy $300-400 more than their lease agreement if their lease ends on the 15th of the month. I'd recommend charging Chatham court interest on that loan -- then if they don't refund it when they refund your deposit, they'd pay through the nose. I'd suggest a personal interest rate of about 99% per day until the loan is repayed. Hey, you're not tied by federal interest regulations. So be sure to give them a "good" interest rate.
 

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