More often than not people who write these things are motivated by anger, or they work for the management office. But I actually live here, and I have to say that the management office here is so friendly and easy to talk to it feels great. There isn't the snobby attitude that you would assume comes with a building that looks this shi shi. When I have concerns, they are addressed immediately, no need for follow up calls, things get done. They staff here, are all really nice people who make living here fun.